Today's episode of the mini-series is all about the customer experience. Justin attributes much of his success to his patient experience. Today is the first part of 2 episodes about Justin's practice from a patient's perspective. We cover everything from the time a patient decides to call until the moment they walk in the office. The majority of the episode discusses the importance and how to handle the new patient phone call.
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Dr. Justin Short has a highly successful practice, Des Peres Dentistry in St. Louis. He inspires other dentists to design their practice to serve their life. The Lifestyle Practice helps dentists build practices where they work less, profit more, and get to finally enjoy the lifestyle they deserve!