Apr 6, 2020
Our special guest Joseph Grenny is from VitalSmarts; co-author of Crucial Conversations, Crucial Accountability, Change Anything, and Influencer--all NY Times Best Sellers. He reverses what we think we know about leading teams as he and Richard discuss the differences between Truth and Power; keeping an open dialog with patients and teams; and the importance of realizing that being safe does not equal feeling safe.